Bart T Baker, Co-owner receives Best Western Heroic Hospitality Award 2016

• TripAdvisor consistently ranking #1 out of 16 hotels
• Received IHG’s 2014 New Developer Award for Excellence in Design
• Received IHG’s 2016 & 2018 Torchbearer Award – Acknowledged operational excellence.
• Received IHG’s 2015 & 2016 “5 for 5 Award” – Achieved by only 295 of 4.900 IHG branded hotels worldwide.  Acknowledges our property achieved IHG’s benchmarks in overall guest experience, problem handling, loyalty recognition, loyalty enrollments & guest reviews.
• Received IHG 2018 Rewards club Excellence award.
• Qualified for Guest Relations Top 3rd Fee Award/Incentive for all four quarters in 2016 & Q1 of 2017.
• 2018 TripAdvisor’s Certificate of Excellence

• TripAdvisor consistently ranking #4 out of 22 hotels
• Ranked top 20% among all Best Western properties in North America (2100 properties)
• Received Director Awards year after year for Quality Assurance scores and Guest Satisfaction.

• TripAdvisor consistently ranking #3 out of 17 hotels
• Ranked top 20% among all Best Western properties in North America (2100 properties)
• Received Director Awards year after year for Quality Assurance scores and Guest Satisfaction.
• 2018 TripAdvisor’s Certificate of Excellence
• 2018 Champion Green Award
• 2018 Housekeeping Award of Excellence
• 2018 Maintenance Award of Excellence

• John Pizano, Executive Chef receives Best Western Heroic Hospitality award 2015

• Received 2016 Best in the Midwest Award for “Newcomer of the Year.”
• Qualified for the 5 for 5 Award – Achieved by only 295 of 4,900 IHG branded hotels worldwide.
• Qualified for the Guest Relations Top 3rd Fee Award/Incentive for Q4 of 2016 & Q1 of 2017.
• 2018 TripAdvisor’s Certificate of Excellence
• Received IHG’s 2018 Torchbearer Award – Acknowledged operational excellence.